Terms & Conditions

   

Definitions

Web Hosting

Is an internet service provided by an individual or business that allows the publishing of website files to the World Wide Web that are stored on a server in a central location of a facility used for housing data.

Domain Registration

It’s a process that allows you to secure a domain such as http://www.mywebsite.com. Once you register your domain you become the owner for the term purchased and if you choose to, it must be renewed to continue ownership for ‘X’ amount of years of your choice. Registering and renewing your domain is the sole responsibility of the customer.

Please take a moment to review the Registrants’ Benefits and Responsibilities.

Domain Registration

Contact Privacy

Protects your personal information from being viewed within a WHOIS lookup on a registrant’s domain. This information is hidden from spammers, identity thieves and etc. Having this feature enabled, masks your information within the public WHOIS database. It is important to disable this option when purchasing a Secure Certificate for your site then enabling it once complete.

A Contact Privacy subscriptions for domain registration will incur a non-prorated $5.00/year at the start or anytime during the term. Once purchased, contact privacy can be turned on and off at any time.

Modification of the Registrants’ Name

Upon registration, the registrants’ email address will be validated upon purchase, transfer or modification of the registrant name unless the email address had already been validated. An email will be sent requiring a response to confirm this change. If a response is not recieved within 15 days, the registrant will be contacted and if no contact is made the name will be suspended.

Expiring Domains

Notifications of expiring domains will be sent 30 and 5 days prior to the domain expiry date. In the event that the domain is not renewed, an additional email will be sent 3 days after the expiry date.

Domain Redemption

After a domain has expired and deleted, there’s a domain registry period of 30 days for redemption. The existing registry keeps a hold on the domain name during this period. During this time, the original domain registrant (owner) is allowed to retrieve the domain from deletion by contacting their registrar. This process is much longer then the initial renewal before the domain expires, therefore the registrant will incur a $95 charge to redeem a domain during this time.

There is a 5 day pending period where the domain cannot be renewed. Once this phase if complete it will be released back into the public domain pool for availability.

Take a moment to review ICANN’s Policy and Registration Agreement (Exhibit A).

Please Note: Domains are renewed at their original purchase price unless otherwise discounted. Renewal and redemption fees are below.

Domain (TLD) Renewal/Redemption Cost
.com $12.99/$95
.org $12.99/$95
.net $11.99/$95
.info $15.99/$95
.biz $15.99/$95
.mobi $16.99/$95
.pro $15.99/$95
.name $15.99/$95
.asia $19.99/$95
.tel $15.99/$95
.co $29.99/$95
.me $24.99/$95
.tv $39.99/$95
.ws $24.99/$95
.aero $49.99/$95
.coop $109.99/$95
.jobs $119.99/$95
.pw $11.99/$95

Hosting

Stand Up Hosting serves as a web hosting provider while working with D-Zign IT, LLC to build websites for clients. We will make every reasonable effort to ensure the client’s website is up and running at all times. Stand Up Hosting will not be liable for any damages that occur by events that are beyond our control. These events may include but are not limited to, service provider interruptions, acts of God, individual computer malfunctions, and internet, desktop or 3rd party software that may affect the use of the clients’ website.

Nightly backups are ran on our servers to prevent data lost in the case of a disaster only. It is the clients responsibility to have a backup of their website for to recover files that might have been overwritten while developing or any other related activity.  All websites that aren’t renewed will be removed from our servers after 30 days.

 

Site Migration

Any non-cpanel account customer migrated over from a previous host to Stand Up Hosting will be billed at $50. Cpanel account holders are migrated over free of charge!

Payments Terms

On Time Payments

All payments for hosting related products must be on time to continue your renewal for the next term and to avoid account suspension for web hosting packages.  All websites that aren’t renewed will be removed from our servers after 30 days.

Domains and SSL Certificates

Domain registration and SSL Certificates will expire on their expiration date due to guidelines set forth for domains and certficates authorities. Our billing system is separate from the expiration date but notices will still be sent in advance.

Late Fee

Stand Up Hosting does not enforce a late fee for products but do encourage clients to pay ontime to avoid account suspension.

Refund Policy

Clients may request a refund within the first 30 days of purchase for hosting packages and SSL Certificates, unless otherwise noted for products & other related services by sending an email to billing@d-zignit.com. The client must include a product type (e.g. hosting & etc), username and order number to ensure the correct product is discontinued.

Domains

There will be “no refunds” issued for any Domain transactions.

 

Site Content & Other Related Material

Each client is responsible for using acceptable content, (i.e. content that does not break any Law) on its site. Any site that is found contrary to this, may be required by Law to removed directly or indirectly and the account will be suspended.

Examples of non-acceptable material are:

 

      • Pornography/Nudity/Adult Content
      • Involved in hacking sites or anything related
      • Violations of all copyrighted materials
      • Any Illegal material or links to sites relating but not limited to violence, threatening, and human harm will be removed and the account will be closed.

Abuse

Staff, Contractors, Affiliates, Customers or any Entity Related To

Our focus is to provide excellent service & show respect to our clients. We will not tolerate any behavior, verbal or in writing, against any of our staff, contractors, affiliates, designers, developers, customers or any entity related to that is demeaning or rude. The clients’ account will be suspended or removed, determined by Stand Up Hosting. If removal is necessary, the customer will be notified of the removed within 5 days in order to locate a new hosting provider.

SPAM

If an account is found to be spamming or sending out unsolicited email from our server or involved in any activity resulting in or is a part of spamming is strictly prohibited. Accounts that have violated our spam policy will be notified an removed from our servers within 5 days.

Server Harm

Any attempts to cause Harm to Stand Up Hosting’s servers or other customers will result in immediate removal and all incidents will be notated and reported to the proper authorities to press charges.

Server Management

All accounts are closely monitored and any account that has reached its threshold (i.e. bandwidth or etc) will be notified by us to make the proper changes to correct the issue. If needed, we will notify the client of the modifications that we will make to return the account to an acceptable state.

If an account is showing a trend of becoming a repeat offender of running abnormal processes, unnecessary server request and anything related will be in the violation of its account usage. This account will be suspended & removed from the server without notice.

Storage

The space used for hosting is not to be used for storage of any files unrelated to the operation of a website at any time. For example, a client could not use the hosting space to backup files from a computer or upload files due to the lack of proper hardware. If an account that is found to be storing unrelated files will be asked to remove them within 3 days. If said file are not removed within the given time frame, these files will be removed by Stand Up Hosting. Repeat offenders will have their account removed.

 

Policies Adherence

Any accounts hosted by Stand Up Hosting must adhere to the above policies. Failure to fully comply with these terms are grounds for account suspension or removal. Stand Up Hosting reserves the right to suspend or remove any account at any time for any reason determined by us.

 

Cancellation

Cancellations must be done in writing within in 30 days of your desired cancellation date.

 

This Agreement

This is an agreement between Stand Up Hosting and its clients which may include but not limited to hosting, domain registration, SSL Certificates or any other products or services that are rendered by us.

Please take a moment to review our privacy statement.

STAND UP HOSTING RESERVES THE RIGHT TO UPDATE THIS TEXT ANY TIME.